FREE UK SHIPPING OVER £65 | WE SHIP WORLDWIDE
Please reach us at Hello@lowsix.co.uk if you cannot find an answer to your question.
Online orders can be collected from our Bracknell based Office. Select the 'Local Pick-Up' option at the checkout, and wait for the email to say your items are ready. Low Six Office is open for collections Monday-Friday, between 11am - 4pm at the following address:
LSHQ, Unit 4 First Floor, Longshot Lane, Bracknell, England RG12 1RL, United Kingdom
If tracking was available on your order, this would have been offered at point of sale. If you choice to pay extra for tracked delivery you can track your order here.
For information on our shipping charges, please refer to our Delivery Information page.
You may return an item for a refund within 28 days of receipt, however please note that Outlet (sale) items can only be returned for an exchange or store credit. Sample sale items are final sale and cannot be returned.
The item must be in an unworn, sellable condition, in original packaging and with any tags still attached. The item must be free from pet hair, cosmetic marks or perfume - otherwise we hold the right to reject the return.
Although we handle most returns/exchanges within 3 business days, please allow up to 1 week after receiving for your return/exchange to be processed.
If your item is faulty please email us at info@lowsix.co.uk
Please note: we are currently only able to offer UK exchanges. Any international customers wishing to exchange an item for another size will need to place a new order.
Full returns/exchange information can be found here.
Samples & Seconds Sale items are final sale and cannot be returned. For this reason, brand labels may have been cut. Please check photos and descriptions carefully for details of each item and any minor flaws they may have. This message is also noted on all S&S Sale product pages.
Please contact us at info@lowsix.co.uk if you believe you have received the wrong S&S Sale item.
Order cancellations can only be considered within the first 24hrs after your order has been placed. This is because we get to work quickly on picking, preparing and packing your orders. If you need to cancel your order, please email us at info@lowsix.co.uk as soon as possible, stating your reason. Please note that cancellations are at our discretion.
There could be a number of reasons your discount code is not working, please check the expiry and discount codes cannot be used in conjunction with another or with sale items. If you are still having issues please contact info@lowsix.co.uk and we'll look in to this for you.
As of January the 1st England is no longer part of the European Union (EU).
All orders to countries within the European Union will now need to go through customs.
Due to the new EU regulations all orders shipped to the EU may now be subject to VAT and customs duties. We advise you please contact your customs office prior to purchasing to get an estimate of any charges you may be subject to.
It is the responsibility of the buyer to pay any additional import or customs fees.
As the EU adjusts to the additional bureaucracy and paperwork, we have been advised there may be additional delays. Please be sure to keep an eye on your tracking as your parcel makes its way to you.
This situation is constantly evolving, therefore we strongly recommend checking with your local authorities for country-specific rules and regulations and further information prior to placing your order, as we cannot be held responsible for any additional charges or parcels that do not make it back to us if charges are rejected. The taxation for a particular country depends on the local GST/VAT, as well as the item category and its declared value.
PLEASE CHECK YOUR LOCAL GOVERNMENT/POSTAL SERVICE WEBSITE, as Low Six Apparel Limited can not be responsible for any additional charges imposed by local regulators.
If you have any questions please contact info@lowsix.co.uk or drop us a message on our live chat and we will get back to you ASAP.
Updated 16/12/23
Unfortunately we are unable to advise what customs charges may be applied to international shipments. Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Low Six Apparel Limited . Check HERE for the latest info on EU Shipping post Brexit
Codes being used from outside of Low Six directly i.e brand affiliate or influencer codes, are subject to their own restrictions. These codes may end or be removed without warning. If a brand affiliate or influencer code is not working please contact the affiliate or influencer directly.
- Closing date is stated in the giveaway will be shown on the giveaway post.
- Entry is open to all with exception of Low Six staff, friends & family.
- Prizes will be shipped worldwide & there is no restriction on location of entry.
- If you live outside UK or US we may ask for your Personal ID Number. Parcels
cannot be shipped without this information.
- Limit of 1 prize per customer.
- No Purchase necessary.
- Void were prohibited.
- Winners will be liable for all customs/ import duties and taxes charged on prizes by local governments & authorities.
- Winners will be announced here once the giveaway has ended and the winners have been contacted.
- This giveaway is offered by Low Six Apparel Limited, Unit 4 First Floor, Longshot Lane, Bracknell, England RG12 1RL, United Kingdom
Low Six Apparel Limited is an authorised stockist for some amazing brands, we work closely with our brand partners to offer you the very best Alternative Fashion, Outfit Accessories & Homeware.
We're Authorised Stockists for:
-Rave Nailz
-Pamela Mann
-Rogue & Wolf
-Vixxsin
-OG Socks
-Reliquary & Curios
-Nemesis Now
-Custom Plugs
-Deadly Nightshade
-Poizen Industries
All the info you'll need can be found here.
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